Customer Service

Customer Service
(Open weekdays)
Business Hours 09:00~18:00 (Korean Standard Time)
Phone +82-2-2639-6000

Notice

Notice List
No. Category Title Date Views
19 Notice [Notice] Notice on changes of the Air Busan Incheon Airport Terminal 2025-06-26 34
18 Notice Notice of closure of BARNEYS NEWYORK BEAUTY and 3 other brands 2025-06-26 36
17 Price information Price Change Notice of MONTBLANC Brands products 2025-06-25 50
16 Notice The Notice of Closure of GD11 2025-06-24 58
15 Notice The Notice of Closure of JOSIANE LAURE 2025-06-23 72
14 Notice The Notice of Closure GOUTAL PFM 2025-06-23 84
13 Notice [Notice] Notice on changes in base exchange rate for domestic brands 2025-06-17 161
12 Notice Notice the Revision of Personal Information Processing Policy 2025-02-10 33
11 Notice Notice the Revision of Personal Information Processing Policy 2025-01-13 49
10 Notice Notice of Dormant Release following Amendment of Personal Information Protection Act 2024-05-03 112

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Note when purchasing duty free items

  • Purchase and exemption limit
    - There is no purchase limit for foreigners leaving Korea.
  • Bringing duty-free items to Korea
    - When entering Korea, if you exceed the allowable duty-free limit of travel, you must pay the tax after voluntarily declaring to customs.
    - If not declared voluntarily, additional tax may be levied or subject to penalties under the customs law.
    - When entering Korea by carrying duty-free items, the total amount of duty-free purchase is up to $ 600.
  • Exchange/refund
    - You can request an exchange refund via international mail directly from overseas. If you enter Korea with more than $ 600 of duty-free goods, you will be entitled to an exchange refund only by declaring your goods at the customs office.
  • Guides on the tax amount
    - When the goods are imported exceeding the exemption range, the estimated tax amount can be checked through "Customs tax website" (www.customs.go.kr) with "Estimation of estimated tax amount".