You can use your mileage up to 0% of the listed price depending on the company/brand policies.
PANDORA Brand Shop
Material/Purity/BandMaterial(Watch) | Sterling Silver 925 |
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Weight | Not provided by the manufacturer |
Manufacturer | PANDORA / STARLUXE |
Size | FREE |
Caution | [Precautions when wearing] Depending on the individual's skin characteristics, allergies to silver or leather may occur, so caution is required. [Precautions when purchasing a product] -All products cannot be exchanged for color or size after delivery. Please keep this in mind when purchasing. We recommend that you try the product in the store before purchasing. -The purchased product is packed in one case and one warranty certificate is issued per exchange voucher. If you would like individual packaging or individual warranty certificates, please indicate your request when ordering. -Pandora products may have differences in the degree of oxidation due to the nature of the manufacturing process. These differences are not considered defects, so please keep them in mind when purchasing. Please note that exchanges and refunds due to these differences are not possible. -Repair service may not be available for some items. -All earring products (including earring pendants) cannot be exchanged or refunded for hygiene reasons. |
Main Spec | Sterling Silver 925 |
Warranty Provided | Y |
Quality Assurance Standard | -PANDORA jewelry products purchased from official domestic retailers have a 90-day quality guarantee against manufacturing defects. Free repair is possible within 90 days if the product is defective (repair service may not be available for some items, and free repair is not possible if the defect is not the product itself, such as careless use, damage by force, impact, use of chemicals, discoloration, etc.) Be sure to retain the warranty as proof of purchase. -Wearing counterfeit or non-PANDORA charms may damage the PANDORA bracelet and void the warranty. If it is combined with a charm not manufactured by our company, exchange or repair is not possible. The appearance of PANDORA products may change when exposed to extreme environments or chemical reactions. This type of chemical reaction refers to cleaning solutions, swimming pools, spas, etc., but there are many other instances as well. -Stretching of the PANDORA bracelet is not considered a manufacturing defect. -General wear, misuse, and discoloration are not covered by the warranty. -Compensation for lost products is not included in the quality guarantee. -Some items may not be repairable, such as Murano (glass), enamel, mother-of-pearl, silicone grip repair, open bangle end cap damage, gemstone, special stone, lost parts, design deformation, damaged product, ring size adjustment, bracelet size increase, leather damage or cleaning, earring thickness adjustment, or bangle size adjustment or breakage. -Product polishing is carried out for a fee regardless of the date of purchase, and the cost varies depending on the place of purchase (domestic/international). |
Manufacturing country | Thailand |
- Due to the circumstances of the Pandora store, if the departure date is less than D-2 days, the order may be cancelled, so please order leisurely.
*When receiving the product at the pick-up counter, please open and check the quantity and conditions of the product.
- Pandora products may have a difference in degree of oxidation(oxidation treatment) due to nature of manufacturing process. It is not a defect and refunds/exchanges due to degree of oxidation are not available.
- Discoloration and product deformation can occur during prolonged contact with sweat, water and air. - Take care not to drop these on hard surfaces or expose to hard knocks.
- The bracelet chain, commonly known as the snake chain, is made out of many little rings which are twisted very tightly on the chain. When buying a new bracelet, it should be fairly tight to avoid loss. There should be no more than two fingers space between your wrist and bracelet.
- Size adjustments or exchanges/refunds of rings and bracelets after the products have been picked up are not available. Please be advised that you try on for right size at a Pandora store before you purchase.
- For leather bracelets, we do not put a charm until the end of the screw due to the leather's characteristic.
- Natural color variations may occur from one gemstone to another; this is a characteristic of the stone material and part of what makes each one unique.
-<The purchased product will be packed in one case. If you would like individual packaging or for gifts, please leave a note when ordering.>
The purchased product is packed with two or three charms in one case, and one warranty certificate is issued per exchange voucher. <(One warranty issued per order number) If you need each separate warranty certificate for a gift, please be sure to fill out the request form when ordering.>
* Please note that all repair services, expect polising service, are not available for PANDORA Reflexions collection.
*Goods for Customer Service Customers can get Customer Service for all goods purchased at Shilla Duty-Free Shop and a warranty is needed for it (an exchange ticket(coupon), a receipt, passport number are also needed.). Customer caused-defects in the product such as a silver chain, a leather chain, a charm, etc. are repaired with a customer's expense. Customers cannot request for Customer Service at Shilla Duty-Free Shop with the product purchased at a department store.
Any goods purchased at Shilla Duty-Free Shop can be requested for Customer Service but a service expense may be charged to a customer in some cases. (Since July 1, 2013, ₩20,000 is charged for cleaning the product purchased in Korea, ₩50,000 purchased in overseas or the product with no purchasing record.) *Free Customer Service Period Defects of the product found in 2 weeks after departure day will be repaired for free and charged for the product after that. Defects caused by an impact, chemicals or water are impossible to be repaired.
A/S Center Contact
A/S Center; +82-2-2230-1308
*Depending on the products components and materials, A/S might not be possible.
Etc.
When you request A/S at the place of purchase, the product can be identified by using the exchange ticket or receipt if you don't have the warranty statement.
If you visit other stores (other Duty-Free shops or department stores), you must present the purchase receipt.
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Note when purchasing duty free items