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OAKLEY Brand Shop
Material | PROPIONATE |
---|---|
Size | 61 |
Caution | [Handling precautions] 1. Because sunglasses are sensitive to temperature, keep them in a cool place as heat may induce rim deformation or uncoating of lenses. 2. If liquid substances such as sea water, cosmetics, perfumes, and sweat are stained on the plated part of the product, wash thoroughly with clean water and wipe with a glass cleaner to prevent scratches. [Notes on delivery] 1. When receiving the product at the delivery location, please open it immediately and check the condition of the product. Sunglasses are accessories that are easily damaged during transportation and are likely to be damaged after opening. If the product is defective or not what you want, please request a return to the delivery location staff. 2. The product is stored in the warehouse in the same condition as it was imported. When an order is placed by a customer, the sunglasses store staff will not check the condition and will be shipped in the same condition as it was imported. This product is not fitted at all, so if you are uncomfortable using it, please call the store after returning to Korea. 3. When purchasing online, the purchase receipt will be used as a warranty. (You can check the purchase history with your passport information at the time of purchase, and A/S is possible with the purchase history.) 4. There may be a slight color difference depending on the monitor resolution and shooting lighting, and this cannot be a reason for a product defect. 5. A/S due to customer negligence, not a product defect, will be carried out at the customer's expense. (Repair costs, delivery costs, etc.) 6. The paper case may be crumpled during transportation, and this is not considered a defect. |
Quality Assurance Standard | A/S fee will be charged for repairing damage caused by the customer’s negligence. For the manufacturing defect, free A/S will be provided for 1 year from the date of purchase. |
Manufacturing country | United States |
1. Precautions when pick-up * Please make an examination of normality for the product with staff in charge at the Pick-up Counter as being delivered to a customer. * If actual products are significantly different from descriptions, ads, or contracts, make an immediate request at the Pick-up Counter or contact to the store. * Please be advised that sunglasses are accessories likely to be damaged, thus please make an examination of normality for the product with staff in charge at the Pick-up Counter as being delivered to a customer. (Exchange is possible only if there is a problem detected at the Duty-Free Pick-up Counter. However, if it is out of stock, only refund will be available.)(Products that have passed customs cannot be returned or exchanged.) * Additional shipments or exchanges cannot be made due to damage(s) from the damaged paper-box. 2. Relation to Fitting/Trying * OAKLEY products are not allowed to be worn for trying. 3. Customer Service Notice * Exchanges for product defects are available at the Duty-Free store within 15 days after purchase. * Please be advised that sunglasses are out of its warranty period as these accessories are likely to be damaged and broken. Therefore, any repair services will charge fees to the customer. (This includes delivery fee as well as transportation fee). * Please visit to our store to receive the warranty card after the pick-up. * Delivery costs will be charged to the customer upon warranty card delivery request. (Enquiry - Shilla Duty-Free Seoul branch * Product modifications due to natural disasters or history of repair services made from places other than designated OAKLEY Official Sites cannot be received any repair service(s). Other than that, requests for repair services can be made at any time. * Goods out of a free customer repair service: Parts (Lenses, Temple(s), Frame(s), Rubber part(s), Micro bag) Repair charges extra fee. * Goods impossible in customer repair service: A product is no longer in market or sale, broken nose pad. To claim repair service, at least one of followings; a warranty card, an exchange ticket or a receipt should be presented at the Customer Service Center. * Enquiry to Customer Service: 02-790-6738 * Please be advised that all the purchased item(s) is sent directly from the warehouse storage without checking from the staff at the sunglasses store. * Exchange is only possible at the store not the airport; therefore, please talk to one of the staff at the Pick-up Counter to contact store. . * Please visit to our store to receive the warranty card is not included initially. (Warranty card only can be issued by Hotel Shilla.)
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