Shopping Guide

Find out shopping closing time and business hours by branch of The Shilla Duty Free!

What to prepare for shopping and how to shop economically

Step 01 Prepare for Shopping

You need passport and e-ticket with departure information.
Step 02 Check for events and coupons

Don't forget to receive discount coupons through our website, and do not miss out on events and promotions at our downtown/airport stores!
Step 03 Shopping
Locate and navigate through our stores easily with our stores guides and floor maps!
Step 04 Check patment benefits!

Please check your additional benefits before making the payment - point rewards, free gifts, installment payments etc!
Step 05 Collect gifts!

For purchases over $500, please visit the information desks at our downtown/airport stores to receive special benefits.

Procedure of Online Shopping

Step 01 Sign Up

Sign up (Please be sure to register with the name of the traveling person)
Step 02 Select product

Press the "Buy Now" button from the selected product page to pay for the product immediately or place the item in your shopping cart and continue shopping. You can also add it to your wish list.
- Some brands are available for sales only at off line shops
Step 03 Order / payment

Click "Buy Now" button, enter the departure information and flight number, and select the payment method to proceed with the payment procedure.
※ If the information is different, we can not pick up your purchase. The exchange rate for the day will be applied for the payment.
Step 04 Print Voucher

After completing the payment, print out the voucher
※ After you complete your payment, you can check your order and print the voucher under "MY Shilla" > My Order History.If the voucher can not be printed, remember the voucher number and present your passport and airline ticket at the delivery point with the voucher number to pick up your purchase.
Step 05 Pick up purchase

On departure date, go to the designated delivery point and present the voucher, your passport, and the boarding pass to pick up the product you purchased. (After confirming the product name and quantity on the spot and affixing your signature to the designated area of the voucher to confirm the delivery, you can pick up the products.)

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