* Please check the condition of the product at the pick up counter, as refunds, returns, exchanges will not be available later on.
* Please note that due to the brand's policy, our offers cannot be combined with any other promotions or events.
* Gift wrapping will be processed when you leave a comment on “Additional Request” on payment page.
- When you purchase via mobile phone, leave a comment on "Additional Request" which will be presented after the departure information page.
(Gift-wrapping with Ribbons services is no longer available. This applies to bags and other products as well. We appreciate your understanding in the matter.)
* Montblanc uses all the leathers from Italy, but the country of origin varies (Italy, Germany, and Spain) depending on where the products were processed. Selecting country of origin is not possible.
* Please note that Montblanc boutique at department store offers engraving of names or initials only for selected items at a cost (only if the warranty card is presented with the product). Duty-Free Stores do not offer engraving services.
* The Montblanc Emblem has a symbol of the six glacial valleys bordering the highest peak in Europe. This logo does not really have its apex originally, meaning it cannot be a reason of exchanges or defects. We appreciate your understanding in the matter.
* The warranty card will not be re-issued for lost.
* The store will not announce or discuss again about the details of precautions/notices.