* Please be advised that sunglasses are accessories likely to be damaged after being opened and Refund or Exchange is not possible except for the product defect caused by a manufacturer. Please make an examination of normality for the product with staff in charge at the Pick-up Counter as being delivered to a customer. * Please be advised that all the purchased item(s) is sent directly from the warehouse storage without checking from the staff at the sunglasses store. * When an online purchase is made the receipt can be used for warranty. (Following the purchase, the order information can be confirmed by the customer’s passport information and this can be also used as warranty). * Exchange is possible only if there is a problem detected at the Duty-Free Pick-up Counter. However, if it is out of stock, only refund will be available. * The damaged or lost gift/sunglasses case given cannot be exchanged or returned. * Color of product lens may appear different from the actual product depending on the monitor resolution and shooting light and it cannot be a cause of product defect. * The sunglasses case will be provided at random.