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PREP + PRIME FIX+

A lightweight mist of water packed with vitamins and minerals, infused with a blend of green tea, chamomile and cucumber to gently soothe and refresh the skin. Gives an instant boost of hydration while delivering a soft sheen to refresh and finish makeup. This holy grail of hydrating mists can be used with other products in near-endless ways – to improve the wear of makeup, or moisturize and soothe tired skin. A delicious twist in a permanent romantic rose scent, calming lavender scent, or creamy coconut scent. Packaging may vary.

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REF No.
MW5K01
SKU No.
052310000108
Price
$29
Price for online member
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  • Due to the brand’s policy, up to 8 identical products and totally up to 14 products from this brand can be purchased.
  • You can use your mileage up to 0% of the listed price depending on the company/brand policies.
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Directions: Hold bottle 12 inches away from face and spray evenly. Use alone or to finish makeup. For face products, apply your favourite powder foundation and lightly mist all over face to set and hydrate. For colour products, apply your favourite eye shadow or pigment to your preferred brush, lightly mist bristles and sweep across lids for an intensified shadow look.
Manufacturing country: United States

Notes on duty-free shopping

  • On purchasing duty-free products
    • 1.Carry-on instructions may differ depending on the flight information, so please check in advance.
    • 2.Please confirm the airport and delivery point before receiving the product.
    • 3.Please check the regulations on exchanging duty-free items and returns.

Exchange · Returns

  • On duty free shop products exchange/return notes
    • 1.Please contact us within 30 days after receipt of the goods if you want to return the goods. If the exchange/return is due to your mind change, it has to be unopened.
      • - Depending on the content of the product and the state of the product, it may be impossible to be returned. If the item is lost/damaged by the customer, refund/exchange is not possible.
      • -Customers will be responsible for return shipping/exchange shipping fee(return or retransmission) due to customer's convenience.
    • 2.If the product is different from the content you purchased, you can apply for returns within 3 months from receipt.
      • - In case of replacement due to product quality issue, international postage will be paid by The Shilla.
    • 3.We will proceed with exchange/return of goods based on customs law.
      • - If you wish to return, we will process the goods when you come back to Korea or international mail from overseas.
        If the total price of goods you want returned is more than $ 600, you must declare it to the customs. Otherwise, we cannot exchange or return goods.
        Declaration is unnecessary when the carrying item does not exceed $ 600.
  • Cancellation/Exchange Application Information
    • 1. Online application: You can apply directly on the [Customer Center]>[1:1 Inquiry] page.
    • 2. Telephone consultation: You can apply for returns at Customer Center +82-2-2639-6000
  • When not accepting goods at departure
    • 1. If you do not receive the purchased item for your personal reasons, please contact the Customer Center. We will gladly process your return.
    • 2. If you do not visit on the departure day, we cancel your order within 30 days.
    • 3. We will refund within 15 days to your account used at the time of payment after canceling order.

Cancel

  • 1. When returning for your personal reasons, please refer to the explanation below.
    • - You can cancel the order directly on My Shilla page before shipping items.
    • - After shipping the product, please contact the customer center, or if you post to the customer center>1:1 inquiry page, we will process it.
  • 2. Please note that it may take some time for you to cancel from reception. Cancellation received outside office hours can take up to 24 hours
  • 3. After canceling, points you used for purchase will be refunded. (Except points with the valid period expires) Events and campaigns you participate will be revoked.
  • 4. Please note that you cannot restore the order cancellation after canceling it.
  • 5. If you receive your order again after canceling, please confirm before because there will be a change in the price due to the discount rate of the product, the exchange rate, stocks of goods and gratuities may be insufficient.

After-sales service

  • 1. A/S service will be held at the Shilla Duty Free Shop head office (Seoul store).
    • - When visiting the Seoul store of The Shilla Duty Free Shop by A/S service, please carry a voucher or passport.
    • - 一Some products are not covered by A/S service. For detailed inquiries, please contact the customer center or store.