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SUUNTO Brand Shop
|Material/Purity/BandMaterial(Watch)||Strap: Silicone / Case: Reinforced Composite
|Manufacturer||AMER SPORTS KOREA
1. Water resistant
For the safety and durability of the product, it is never recommended to wear SUUNTO outdoor products in water with flows such as in the ocean as they are only water resistant (except diver watches). (Using the buttons in the water could leave damage on the product)
Batteries are exchanged without charge for 3 months from the date of purchase for the reason of battery shock or electric discharge. There is possibility of early discharge of battery as the one in the product when you bought it was for monitoring the function and performance of the watch.
When you place the watch near magnetic fields such as computer, mobile phone, audio, speaker, TV, and etc. could cause delay in time. The plated products, watch band(leather, urethane, synthetic leather, steel) could get discolored when it contacts the soil or water.
※ We are not responsible for the collateral and indirect damage or loss the customer experienced by product failures.
|Main Spec||Maximum Water Level 100m(ISO6425 as standard)
|Quality Assurance Standard||*A/S Policy
1. Free A/S (Warranty period)
Warranty period starts from the date of purchase. The product could be made of several different parts and warranty period for each parts could differ.
-Warranty period for wristop computer(module, sensor) is 24 months.
-Warranty period for watch band, POD, heart rate trans meter, charged battery, PC cable and other expendables and components is 12 months.
2. Paid service (when the product got damaged after the warranty period.)
A/S for the damage on watch due to the customer's negligence will be charged despite the warranty period.
- Damage caused by the customer's negligence (damage from impact, loss or damage of component, not following the manual)
- Damage caused due to dismantle, assemble, repair, renovation done by the customer.
- Damage caused due to repair made by unauthorized service center other than the official SUUNTO service center.
- Damage caused due to the usage of other company's accessories and expendables instead of using SUUNTO's.
- Damage or loss caused by any other careless actions.
(The parts that got fixed or exchanged during the warranty period will continue to get benefitted by the remaining warranty period or will have 3 months of warranty period starting from the date of repair.)
★Please read this information!★
- Please note that adjusting the size of the watch band is not available before departure. Visit the nearest after sales service center to receive the service.
- Please note that due to the characteristics of the duty-free items, we do not provide gift-wrap service and a shopping bag.
- Please read the WATCH GUIDE BOOK, and bring the warranty card when you visit the service center.
< Stores accepting your request for the after sales service>
★ Please note that adjusting the size or length of a watch band before you receive an item is not possible. We do not provide services for the size adjustment at the stores in the airport.
Please visit the corresponding department stores or duty-free stores written on the guide book to receive after sales service. Please bring the warranty card with the item to request for the service or receive it for free(only for size adjustment).
★ Please note that you will be able to find stores that provide after sales services in your guide book enclosed with the warranty card.
Requesting an after sales will not be accepted except for those stores. In addition, please bring the warranty card with you when you visit stores.
If you are not able to make a visit to stores, please contact the customer center to request it via courier.
* Duty Free Shop
- Seoul: Lotte Main Store, World-Tower Store, Shinsegae Dutr-Free Main Store, The Shilla Duty-Free Main Store, Dongwha Duty-Free Store, Shilla I Park Duty-Free Store, Doota Duty-Free Store, Hyundai Department Duty-Free Store: Trade Center Seoul.
- Busan: Lotte Duty Free's Busan Store, Shinsegae Centum City
- Jeju Island: Lotte Duty Free's Jeju Store , JDC Dutr-Free Store , JTO Dutr-Free Store
* Department Store
Seoul: Lotte Department Star City, Lotte Department Yeongdeungpt Store, AK Plaza Guro Store
Incheon: Hyundai Premium Outlet in Songdo
Gyeonggi: Lotte Department Ilsan Store, Shinsegae Department Goyang Store, Lotte Department Guri Store, Lotte Department Jungdong Store, Lotte Department Bundang Store, Galleria Department Suwon Store, Lotte Department Suwon Store, Lotte Department Ansan Store, Lotte Department Pyeongchon Store, Yeoju Premium Outlets , Shinsegae Department Gyeonggi Store, Lotte Paju Premium Outlet , AK Plaza Pyeongtaeks Store , Shinsegae Department Store Starfield Hanam
Gyeongsangdo: Lotte Department Pohang Store, Lotte Department Changwon Store, Shinsegae Department Masan Store, Galleria Department Jinju Store, Lotte Department Sangin Store, Lotte Department Ulsan Store
Busan: Lotte Department Dongnae Store, Lotte Department Gwangbok Store
Chungchongdo: The Galleria Centercity, Hyundai Department Store in Chungchong, Lotte Department Daejeon Store
Jeollado: Lotte Department Jeonju Store
★As battery life is depending on the manufacturing date, the batteries can be easily discharged. This is not regarded as a product defect, and batteries can be replaced , free of charge within warranty period. Please bring the warranty card when you make a visit to the store where you purchased the item or officially designated customer service center.
Repair service for the items that have exceeded the warranty period will normally take 3 to 4 weeks, and the period may differ depending on the situation. It may take longer than 3 months depending on the existence and nonexistence of the consumables.
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