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DANIEL WELLINGTON Brand Shop
|Manufacturer||DANIEL WELLINGTON AB|
|Caution||Take caution when wearing the product as the stainless steel or leather could cause allergic reaction depending on the individual's skin condition.|
|Main Spec||3ATM / Analog|
|Quality Assurance Standard||Warranty Coverage:
1. Warranty service provided for 24 months from the date of purchase only for the products with warranty statement.
2. Exchange, refund, or return cannot be made for products with damage caused by the customer’s negligence.
■ Please take into consideration that exchange or refund in regards to the following cases is not possible as it is not considered to be a product defect:
1) Caution when purchasing leathered watches of Daniel Wellington
* Daniel Wellington’s leather straps are coated with oil for vintage and classic mood. Straps of same model could have different color.
* A light brown colored lines created on the surface of a leather after wearing or bending a strap is a unique feature of Daniel Wellington leather.
* Fine scratches created on the leather during usage blurs when it’s rubbed with a finger.
2) Caution when purchasing accessories
* Daniel Wellington accessories are made with stainless which could get discolored by perfume, lotion, sweat, etc. To keep them shiny, use soft cloth to clean them frequently.
* A/S (size adjustment, plating, etc.), exchange or refund is not possible for accessories.
■ [Iconic Link Watch] Stores for size adjustment service
Offline: Any of Daniel Wellington store in Korea and some of the Duty-Free shops.
* Adjusting the link is not possible without warranty statement.
* Please refer to the provided guidebook to check on the stores for size adjusting.
* Straps are not compatible.
1. A/S is not possible at the duty-free shop
2. Please make a request for A/S at the official store with the warranty statement or at the official online store.
3. Free A/S is possible for parts with warranty period (24 months from the date of purchase) such as the movement, hour/minute adjustment, dial exchange and etc.
4. Battery is not subject to warranty statement. If the battery is dead, set the hour to 12:00 and check whether the crown is tightly joined with the case. If the watch stays dead for over 15 minutes, please make an inquiry.
5. A product has to be in its initial condition with original package when you are exchanging or returning the product. Please keep in mind that due to the nature of a leathered or metal products, it is not possible to resell them when they are scratched or used. In such case, returns may not be accepted.
Please check on the official website of Daniel Wellington for more information. (https://danielwellington.zendesk.com/hc/ko)
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